Starting an online business means accepting card payments securely. To do that, you need a merchant account. It works like a digital point-of-sale system, allowing you to accept credit and debit card payments through your website or app.
But getting a merchant account, especially for high-risk industries, isn’t always easy. Providers want to make sure your business is reliable and low risk. Below are the most important things they look at and how you can improve your chances of approval.
Merchant account providers check how long your business has been operating. A longer history gives confidence that you understand your industry and can manage risks. Even if you’re a new business, having strong records and clear goals can help.
Your business and personal credit reports show how well you manage money. Payment history, debt levels, and any past bankruptcies are reviewed closely. If there are errors, get them corrected before applying.
If you’ve had merchant accounts before, how you handled them matters. Any account that was shut down will likely show on the MATCH list (Terminated Merchant File), which can hurt your chances. Be upfront and explain any past issues.
Being open about your business model, history, and finances makes the process smoother. Hiding information usually causes delays or rejection. Full disclosure shows you’re serious and professional.
The application form must be filled in carefully. Avoid skipping difficult questions. Incomplete forms can lead to delays or rejection.
Most providers will ask for extra documents, such as:
Company registration papers
Proof of identity
Business website URL
Processing history (if any)
Business plan or service explanation
Having these ready shows you are prepared and professional.
If you operate in a high-risk industry (e.g., adult, gaming, CBD, tobacco, or travel), expect stricter rules and higher fees. Providers will also look at your chargeback history and how you plan to control fraud and refunds.
You have the right to ask about fees, contracts, and security features. Choose a provider that gives you clear, honest answers. A strong partnership starts with open communication from both sides.
High-risk accounts often come with higher transaction fees and rolling reserves. You may not get perfect terms, but focus on choosing a provider who offers stability, fast approvals, and long-term support.
Getting a merchant account can take time, especially if you’re in a high-risk industry. If one provider rejects you, try another. With the right documents and preparation, you will find a provider who fits your needs.
At Offshore High Risk Merchants, we help businesses in hard-to-approve industries get reliable, secure merchant accounts. Whether you’re new or experienced, we’ll guide you through the process and connect you with trusted payment providers.
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